Cookies policy

1. Identification and contact details of the controller

Ticket Management System SL, ID number B67624437, headquarters at Calle Balmes nº 32, Principal 2ª, C.P. 08007 Barcelona (Spain) and registered at the Companies House of (Barcelona) under Volume 47314, Page 29 (hereinafter, the “Data Controller”), is responsible for the processing of data collected or generated as a result of access, use and browsing by users of (hereinafter, the “User” or “Users” and the “Website” or the “Web” respectively), and uses cookies for the purpose of monitoring the browsing habits of Users on this Web, as indicated in this cookies policy (hereinafter, the “Cookies Policy“).

2. Concept

A cookie is a file that is downloaded to the hardware used by the User when accessing certain web pages in order to store and retrieve information about the browsing carried out from their device. Thus, the information collected through cookies allows us to obtain information about the browsing habits of Users.

3. Types of cookies and data processing by cookies

This Website only allows the use of cookies from the Google Analytics tool belonging to Google, Inc. (hereinafter, “Google“), a company registered in Delaware, at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, USA, which is, therefore, the third-party responsible for personal data.

In this regard, Google Analytics captures the interactions of users on the Website (time of visit, whether the User has been on the site before, which site has recommended the User to visit the website in question, IP address, etc.) and does not provide the Data Controller with any information regarding the User’s real IP address, but only provides statistical information consisting of visits (single visitors, number of pages viewed, page/view, average length of visit, bounce rate, % of new visits, new and returning visitors, frequency and recent visits, interactions, pages visited), demographics (language, country/territory, city), system (browser, operating system, Internet access provider, device category), source/medium, etc.

4. Purpose of the cookies

The purpose is that the Data Controller can learn about the browsing habits of the Website Users, and can consult various reports describing how Users who visit the Website interact with the purpose of improving it. Through this information, the Data Controller can analyze the browsing of the Website Users, and Google Analytics also reports the Website trends without identifying its Users.

On the other hand, the User can consult Google’s general terms and conditions at and its privacy policy at

However, the Data Controller cannot control and is not responsible for the content and veracity of the terms and conditions and privacy policies of Google referenced in this Cookies Policy.

5. Disabling cookies

Website visitors may revoke the consent given through the button at the top of this Cookies Policy at any time.

Alternatively, you can also disable Google Analytics cookies, using the following systems:

– The Google Analytics opt-out system is accessible at the following link:

– Browser settings; for example:

– Chrome, from, from, from, from

Disabling Google Analytics cookies will not prevent you from using this Website. If you delete all cookies from this Website, through your browser, you will also delete the settings you have chosen for our cookies. In any case, you must access the most updated version of each browser, and in the event that you use any other Internet browser of those previously indicated, we recommend that you consult the different cookie management options that may be available in the same at any given time.

6. Changes to the cookies policy

To ensure that the Data Controller’s cookie guidelines always comply with the legal requirements in force at any given time, the Data Controller reserves the right to make changes to this Cookie Policy.

7. International data communications and transfers

The third-party cookies used on the Website belong to Google, located in the United States, outside the European Economic Area. Google is a signatory to the EU-US Privacy Shield Framework.

Data will not be communicated to third parties, except as provided for in Google’s aforementioned privacy policy.

8. Privacy policy

Please read our Privacy Policy for more information about the processing of personal data.

9. User’s rights

The User may exercise the rights of access, rectification, deletion, opposition, limitation of processing, and portability, where applicable, as well as revoke their consent, regarding the processing for which the Data Controller is responsible. For the effective exercise of these rights, the User must submit the request in writing to the following email: [email protected], and prove their identity by providing their name and surname(s), a photocopy of their National Identity Card or equivalent identification document proving their identity, a petition specifying the request, address for the purpose of notifications, and the date and signature of the applicant.

For the exercise of rights against Google, you should refer to the provisions of its privacy policy indicated above.

Likewise, the User may file a complaint before the Spanish Data Protection Agency (competent Control Authority in this matter in Spain), especially when the exercise of his/her rights has been unsatisfactory, in writing, to  C/ Jorge Juan, nº 6, 28001 – Madrid, or through the web: